Post go-live support

Your ERP, always running at peak.

Go-live is day one, not the finish line. Our managed services keep your Odoo environment healthy, up-to-date, and evolving with your business.

What's included

Everything your system needs to stay healthy.

User & Expert Support

Direct helpdesk access for your team. Questions answered, access rights managed, errors resolved, workflows optimised. Your staff always have a knowledgeable contact to call.

  • Named helpdesk contact
  • Access rights & user management
  • Workflow troubleshooting
  • Response within 4 business hours
Maintenance & Upgrades

Odoo releases major updates every 12 months. We manage version upgrades, apply security patches, monitor system health, and handle hosting — so nothing breaks unexpectedly.

  • Annual version upgrades
  • Security patch management
  • Performance monitoring
  • Emergency support SLA
New Features & Automation

Your business evolves. We add new Odoo modules, configure additional workflows, build automations, and integrate third-party tools as your needs grow.

  • New module activation
  • Workflow automation
  • Third-party integrations
  • Custom field & view additions
Training & Documentation

Onboard new staff efficiently. We run role-specific training sessions, produce process documentation, create video walkthroughs, and maintain an internal knowledge base for your team.

  • New employee onboarding
  • Role-specific training sessions
  • Process documentation
  • Video knowledge base
Support plans

Simple, predictable pricing.

Essential

From $500/month

User support and routine maintenance for stable deployments.

  • ✓Helpdesk (business hours)
  • ✓Monthly health check
  • ✓Security patches
  • ✓4-hr response time
  • ✓Up to 5 support tickets/month
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Most Popular

Standard

From $1,200/month

Full support plus proactive improvements and annual upgrades.

  • ✓Everything in Essential
  • ✓Annual version upgrade
  • ✓Feature development (4 hrs/month)
  • ✓2-hr response time
  • ✓Unlimited support tickets
  • ✓Quarterly review call
Most popular

Priority

Custom

Dedicated resource for complex environments and rapid growth.

  • ✓Everything in Standard
  • ✓Dedicated consultant
  • ✓Feature dev (custom hours)
  • ✓1-hr response time
  • ✓Multi-company support
  • ✓Monthly strategy session
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Getting started

From contract to care in 3 steps.

01
System audit

We review your current Odoo setup — modules in use, data quality, custom code, performance. This gives us the baseline for your support plan.

02
Plan setup

We configure your helpdesk, document your workflows, and set up monitoring. Your team gets direct contact details for your dedicated consultant.

03
Ongoing care

Monthly health checks, rapid response to support requests, and proactive improvements keep your ERP running as your business grows.

Already live on Odoo? Let's talk support.

Whether we did your implementation or not, we can step in as your dedicated Odoo support partner.

Book a support auditView implementation packages